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Sales Development Representative

Location: Toronto, Ontario, Canada

About Us:

We believe in challenging the status quo of what luxury means today, often well marketed, but poorly and unethically made. We believe in the techniques and materials of the day since the past. We believe that true luxury transcends brand name; it should embody unparalleled excellence, synonymous with superior quality, ethical craftsmanship, sustainability, and the use of the finest natural materials.

Created in small batches by master artisans in our Toronto and Montreal studios, our luxury everyday essentials are crafted from the finest natural materials using old-world techniques that have been passed down for generations. Our everyday essentials are meticulously assembled using the finest wool, vegetable-tanned leather and waxed cotton canvas. Created as an investment piece to last a lifetime and be passed down to the next generation.

We operate a growing e-commerce, wholesale, and corporate gifting business. Our team is the heartbeat of our success, and we're looking for a dynamic Sales Development Representative.

Job Overview:

We are seeking a dynamic and driven candidate to join our growing team as a Sales Development Representative. As an SDR, you will play a viral role in identifying and qualifying leads, initiating contact with potential customers, and setting appointments for our sales team. This is an excellent opportunity for results-oriented individuals who are passionate about sales, possess exceptional communication skills, and thrive in a fast-paced environment.

Key Responsibilities:

  • Conduct outbound prospecting activities to generate and qualify leads through various channels such as cold calling, email outreach, social selling, and live events.
  • Research and identify key decision-makers within target accounts.
  • Engage with prospects to understand their business needs and pain points.
  • Articulate our value proposition clearly and effectively to prospects.
  • Schedule high-quality appointments and meetings for the sales team.
  • Collaborate closely with sales and marketing teams to optimize lead-generation strategies.
  • Maintain accurate and up-to-date records of prospect interactions in the CRM system.
  • Continuously learn and develop product knowledge to effectively communicate features and benefits to potential customers.
  • Meet and exceed monthly and quarterly quotas for qualified leads and appointments.
  • Assisting the sales team with Account Management activities, including the delivery of onsite events and experiences, when needed.
  • Sundry duties as assigned


  • Bachelor’s degree in Business Administration, Marketing, or related field (preferred).
  • Proven experience in sales, lead generation, or customer service roles.
  • Excellent communication skills, both verbal and written.
  • Strong interpersonal skills with the ability to build rapport quickly.
  • Self-motivated and goal-oriented with a demonstrated ability to work independently and as part of a team.
  • Ability to thrive in a fast-paced, dynamic environment.
  • Experience using CRM software (e.g., Salesforce, HubSpot) is a plus.
  • Willingness to continuously learn and adapt to new strategies and technologies in sales.
  • Travel 1-2 times per month may be required

Why Join Us:

  • Competitive commission structure and earning potential.
  • Opportunities for professional growth and advancement within the company.
  • Collaborative and supportive team environment.
  • Flexible work schedule and remote work options.

Join our team and be part of an exciting journey to drive business growth and success through effective sales development strategies!

Note: The duties and responsibilities in this job description are not exhaustive and may be subject to change at any time due to the needs of the company.